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I wanted to thank you for your excellent presentation on 'Cues, Tells and Metamessages: The Hidden Dimensions of Negotiation, Rapport, Power and Consensus.' Several attorneys who attended said your seminar was the best we've had since we started monthly speakers.

— James Capobianco, Gloucester County Bar Association

I have been teaching at Wharton for over 20 years and have had many guest speakers address my students during this period. In all sincerity, I found you to be the single most talented guest speaker that I have ever invited to my class. I asked the students to anonymously submit evaluative comments regarding your visit. In your case, the evaluations were "off the charts" as I knew they would be.

— Eric Siegel, Wharton School of Business

"I want to compliment the firm for retaining Doug Richardson on my behalf. I found Doug to be knowledgeable, personable, professional and highly competent. He is uniquely qualified to assist law firms such as ours by providing service that is both empathetic and professionally effective."

— Leonard Thomas

"I recently finished reading your book, 'Networking.' It was incredibly
helpful, easy to read and full of commonsense. I am returning it to the library, because I have just bought my own copy. Thanks so much for your hard work. People's lives are changed."

— Graeme Roberts


I just read your article "Stressed or Burned Out?" and want to thank you for writing it. I thought perhaps I was going a little nuts, but after reading your article have decided that I'm having normal reactions to things. I have all the "-outs." Lucky me! Anyway, keep writing!

— Irene Savage

"At the senior executive level, interpersonal dynamics are complex and sensitive. Doug quickly assesses the situation, and offers practical solutions that result in meaningful change. For executives who are smart enough to recognize their own need for refinement and adaptation, Doug¹s approach will be productive and, often, provocative. For executives who insist upon operating as they have always operated in the past, Doug may be an unwise investment. Doug will make all the difference."

— Howard Blumenthal, formerly Senior VP, CDNOW, and Bertelsmann e-Commerce Group

"Without your insight I could not have focused my career expectations on what I really want, and I would have replicated past errors. I'm grateful for the powerful focus you helped bring to bear at this point in my career."

— W. John Trang

"Leadership, Inc. has engaged Doug to present to its senior executive programs for nearly a decade because we know we can count on him to hit a a home run every time. His ability to present materials and get his points across with relevant humor and quick wit enables him to build rapport with every audience."

— Elizabeth Dow, President, Leadership, Inc.

"I'm still high from listening to you. And just as I think everyone should have therapy at least once in their life, I think everybody should meet Doug Richardson. As a motivator and source of information, you are definitely a person to watch."

— Susan Baran, Editor, Philadelphia Business

"The presenter was a resounding success—great delivery style (humorous, insighttful, open to questions) and excellent content. His rating scores are unheard of for such a tough audience, but professionals always make the difficult look easy. His pragmatic, practical approach is just right."

— Exec-U-Net Program Feedback