Organizational Communications and Culture

Because today's ever-larger, geographically-diversified firms, legal departments and global businesses face serious threats of poor communication, fragmented cultures, ineffective collaboration, flagging morale and increased attrition at all lawyer and management levels, The Richardson Group has become increasingly active in working with various sizes and types of organizations to:

• Assess organizational climate, morale and culture
• Build more cohesive and more committed cultures
• Improve communication at all levels and in all areas
• Help address generational frictions and "disconnects"
• Develop associate development and mentoring initatives
• Address and mediate internal "political" frictions and disagreements

Doug Richardson provides consulting support in all aspects of individual and organizational communications, project planning and troubleshooting, "emotional intelligence," and crisis communications. With his depth and diversity of experience, he brings a practical and realistic touch to fostering commitment and morale at all levels, building strong working relationships, and reinforcing trust among highly-competitive lawyers, managers or executives. His roles have included providing confidential consulting and coaching to law firm and business leaders, designing and leading retreats, troubleshooting thorny communications or interpersonal problems, or designing communications training programs and seminars for lawyers at all levels.

Doug's assessment qualifications include expertise in conducting standardized cultural inventories, experience in designing and managing cultural audits, and conducting multi-rater 360? performance evaluations.